TERMS & CONDITIONS

INTRODUCTION

These general terms of use govern your use of the website Www.kyranne.com And your purchases on it, and constitute a contract concluded between you and Kyranne, French company. By using this website and making a purchase on it, you agree to these terms of use. Please ensure that you have read and understood these terms of use before using our Site.

CONFIRMATION

Upon receipt of your order, an electronic invoice will be sent to the email address you provided. It is important that you enter a valid email address when you order. We recommend that you register this email to facilitate any possible exchange with customer service in the Future. The order confirmation (receipt) is also your guarantee and proof of purchase.

PAYMENT

You can choose to pay your purchases by credit card or Paypal. If you opt for a credit card payment, all bank transactions are managed by Stripe. Kyranne does not process any credit card Numbers. 

PAYMENT BY CARD

Pay safely with your Visa, American Express or MasterCard on the Internet. Your payment is processed by stripe, with a secure encryption and in compliance with the strictest banking standards. Your card information is forwarded directly to the bank and cannot be read or viewed by any entity other than your BANK. Kyranne does not charge any additional fees for card Payments. however, your bank can charge an extra fee based on your Card. When you pay your purchases by credit card, the initial conditions are applicable as soon as the card transaction is Approved. If no payment is received after your order has been validated, Kyranne reserves the right to cancel your order Automatically.

RATES

All prices posted on the Kyranne website (www.kyranne.com) include vat, in accordance with current Legislation. In the case of an order whose delivery address is outside the eu, please note that VAT will be deducted when the order is validated, or even before, depending on the country of delivery of the Product. Please note that in case of shipment of an order outside the eu, import duties and taxes may apply and are collected at the time of delivery to the shipping address. You will be responsible for the payment of these import duties and taxes if any. Be aware that Kyranne has no control over these fees and, since they vary from country to state, Kyranne cannot know the Amount. Kyranne advises you to contact your local Customs office for further Information.

ORDER PROCEDURE

Any order placed in the name of another person without his consent will be reported to the Authorities. Kyranne reserves the right to modify the prices and correct the incorrect prices for any order, as well as for any final sale. If a price is incorrect, Kyranne may be forced to cancel the purchase and repay the amount paid in the best way. This procedure can be done at any Time. 

Customers have the option to return the order within 30 days from the date of Receipt. This right is only applicable when the product and its original packaging can be returned in the state in which they were received. Any customer wishing to exercise his right of return must contact Kyranne to obtain the return address of the Products. The cost of the return port is borne by KYRANNE. If you live in a geographical area where the national postal Service does not allow returns, you may be forced to pay for the postage related to the Return. If a product is damaged during transport, contact Kyranne within 30 days to obtain information concerning Compensation.

WARRANTY

Duration of the warranty: two years from the date of Purchase. This warranty covers manufacturing defects affecting the wristband itself. To request a replacement under this warranty, please use our contact form, available on the “contact us” page. In the email, you must indicate your name, address and order number, and provide a detailed description of the Problem. 

This warranty ensures that you can receive a free replacement, in accordance with these terms of use and within the prescribed time limit, and does not restrict any legitimate rights of the Customer.

PERSONAL INFORMATION

When you purchase from Kyranne, we record certain information about you to honor your Order. Kyranne treats all personal information as Confidential. You have a right to access your data, and if some information is incorrect, you can ask for a change or Deletion. Kyranne can also use cookies, for example, to improve your experience on the Website. Further information regarding our use of your personal information and cookies is available here: [cookies and privacy policy].

PRODUCT

Kyranne reserves the right to adjust prices, to pass on additional costs and to modify product information, in the image of product photos and offers, without notice. The product images and the proposed information texts describe the products as accurately as Possible. We cannot completely exclude the presence of any errors on the page, and we cannot guarantee that all the images faithfully reflect the true appearance of the Bracelet. Images can vary depending on the color settings on your computer. All images should only be considered illustrations, and do not guarantee the correct appearance and Characteristics.

DELIVERY AND CANCELLATIONS

Kyranne ships its products Worldwide. Deliveries are carried out in cooperation with the postal services and their partners. You have the right to cancel your purchases and return the products delivered by contacting the customer service of Kyranne or by using the contact form available on the website of Kyranne within 30 days after receipt of the products (Https://www.kyranne.com), provided that the products have been unpacked and are in the same condition as when you received Them. however, The customer assumes the risks associated with the transportation of the returned products to Kyranne.

As a customer, if you feel that the delivery of your order is so late that you no longer wish to finalize your order, it is your responsibility to cancel it. In cases where the order has been shipped, the customer is required to receive it. Cancellation is not valid until the customer has confirmed it with Kyranne, by e-mail or by Phone. If a product is no longer available, Kyranne reserves the right to cancel the purchase and refund the amount paid to the Customer. Kyranne shall notify the customer in the event of replacement or availability of equivalent products.

TERMS OF CLAIMS

As a customer, it is important that you carefully check the goods and products upon receipt of your parcel, to ensure that the products are not damaged and are correct. If your product has been damaged during transportation, regardless of whether the damage is visible or concealed, you must report it as soon as possible to the Carrier. If you receive your product and find that it is damaged or does not match the model ordered, you must also contact us within 30 days from the date of Receipt.

Any claim must be made to our customer service from our contact form, available on the contact Page. Please specify the order number and reason for the claim; WE’LL Contact You quickly. The same goes for Returns. Defective products returned to Kyranne must be handled as if they had no defect. In any case, when returning, it is extremely important that the product is packaged so as not to be damaged during transport. Kyranne reserves the right to replace defective products with identical models. If the product is no longer available, the customer will receive a full refund. If a returned product contains no errors or defects, Kyranne will return the product to the Customer.

RESPONSIBILITY

The liability of Kyranne in the event of an error in the delivery is limited to the existing conditions of Sale. For example, and in a non-exhaustive manner, Kyranne assumes no responsibility, direct or indirect, regarding problems of incompatibility, delivery times, periods of inactivity, loss of data, the need to carry out Additional work or any other damage of an economic nature.

FORCE MAJEURE

Kyranne will be exempt from liability for damages and other penalties in the event of the inability to execute the contract, delay in its execution or circumstances beyond our Control. The liability exemption factors to be taken into account include government intervention, the application of new laws or the modification of existing laws, the absence of state, war, fires, floods, Labour disruptions, bans, restrictions, sabotage, bad weather or transport or lack of delivery of suppliers and exposure of the company to criminal activities affecting its Activities.

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights, such as trademarks and copyright, on the website and in the content published on it are held by Kyranne, its subsidiaries or its licensors. Any use of the site or its contents, and in particular the copying or storage of this content, in whole or in part, for purposes other than your personal and non-commercial use, is prohibited without the authorization of KYRANNE.

USER CONTENT

The website Www.kyranne.com Can include user-generated content from social media applications, for Example. Kyranne does not claim the rights of these contents (images, photos, videos, etc.) and assumes no legal responsibility for THEM. if, for example, you suspect a violation of copyright or any other right, or if you are otherwise offended by this content, please contact our customer service Department.

PROPERTY RESERVE

All products remain the property of Kyranne until their full settlement.

FRAUD

Any fraud will be reported to the authorities, and Kyranne reserves the right to cancel any purchase in case of Suspicion. 

APPLICABLE LAW AND JURISDICTION

These general terms and conditions and your use of the website Www.kyranne.com sont régies par la loi suédoise. Dans la mesure autorisée par la loi, les tribunaux suédois ont compétence exclusive de tout litige résultant des présentes conditions générales d’utilisation et de votre utilisation du site Web, sous réserve du droit de Kyranne d’intenter des poursuites à l’encontre d’un utilisateur à son lieu de résidence.

TERMINATION

Kyranne reserves the right to terminate your account and/or your right to use the website Www.kyranne.com In its sole discretion, for example, if Kyranne suspects that you have violated these terms and conditions of use. This termination can be done without notice.

CHANGES

Kyranne reserves the right to revise these Terms of use on an occasional basis. Each time you order a product from us, the general conditions in effect at the time of your order govern the contract established between you and KYRANNE. We therefore recommend that you regularly check this page for the current general conditions to which you are bound.

These general terms of use have been updated on 2017-03-24.

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